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Joined 1 year ago
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Cake day: June 24th, 2023

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  • True. Jail time would often be overkill, but people need to understand that it’s not acceptable to threaten to take away someone’s livelihood (and often their health insurance) just because the employee is following company policy. That can be a much more serious threat than customers realize.

    In order to refuse service, employees have to feel comfortable doing so. That means being certain that there will be no negative repercussions from management, and that management will back their decision 100%. Service workers shouldn’t have to choose between keeping their dignity or paying their rent.